Terms and Policies

Portlora provides freelancers and agencies with a client portal for projects, messages, files, invoices, branding, and related workflow management.

You agree to use the service only for lawful business purposes and in a way that does not interfere with the product or other users.

You are responsible for maintaining the security of your account and for all content, files, messages, invoices, and client data you upload or manage through Portlora.

You must have the rights required to upload or process any content you place in the service.

Paid plans are billed on a recurring monthly or yearly basis, depending on the plan you choose.

Billing is handled by Creem. By subscribing, you authorize recurring charges until you cancel.

You can cancel your subscription at any time. When you cancel, your paid access remains active until the end of your current billing period unless a refund is issued.

We may suspend or terminate accounts that abuse the service, violate these terms, create security risks, or are used for unlawful activity.

We may update, improve, limit, or remove features over time. We do not guarantee uninterrupted availability of the service.

To the fullest extent allowed by law, Portlora is provided as-is and as-available without warranties of any kind. We are not liable for indirect, incidental, special, consequential, or loss-of-profit damages, or for loss of data, business interruption, or third-party service failures.

These terms are governed by the laws of Sri Lanka, without regard to conflict of law rules.

We collect account details such as your name, email address, and login information.

We also collect workspace data you add to Portlora, including client records, project data, files, messages, invoices, and payment method details you choose to store.

We use your data to provide the service, secure accounts, sync project activity, deliver files and messages, send invoice emails, process subscriptions, and respond to support requests.

We may also use service-level analytics and operational logs to monitor uptime, prevent abuse, and improve Portlora.

We only share data with vendors needed to run Portlora. These currently include Supabase for database and authentication infrastructure, Cloudflare R2 for file storage, Resend for transactional email delivery, and Creem for subscription billing.

These providers process data on our behalf to operate the product. We do not sell your personal information.

Portlora uses essential cookies and similar storage mechanisms for authentication, session management, and basic product functionality.

You can request deletion of your account and workspace data by contacting [email protected].

If you are located in the EU, UK, or another region with privacy rights, you may request access, correction, export, or deletion of your personal data by contacting [email protected].

New accounts can start one 14-day Pro trial without a credit card. Paid subscriptions do not reset trial eligibility.

If you are not satisfied within the first 30 days of a paid subscription, contact [email protected] for a full refund. No questions asked.

We do not offer refunds for partial months or unused time after 30 days. You can cancel anytime and keep access until the end of your billing period.

Cancel anytime from your account settings. No lock-in. No cancellation fees.